Case studies
See how we've helped organisations transform their project delivery with agile methodologies.
Challenge
His Majesty's Passport Office (HMPO) needed to scale their operations to handle 100,000 passport applications weekly while simultaneously migrating from legacy systems to new platforms. They required expertise in both delivery leadership and technical implementation to manage this complex transition.
Solution
We provided Delivery Lead expertise for a team responsible for customer communication content and business guidance content production. We worked closely with business functions within HMPO to roll out new processes and features that enabled the business to handle the increased application volume. Additionally, we leveraged our technical delivery experience to assist HMPO in completing one of their largest data migrations from legacy to new systems and platforms.
Results
- Successfully scaled operations to handle 100,000 passport applications weekly
- Completed a major data migration from legacy to new systems with minimal disruption
- Improved customer communication processes and business guidance
- Enhanced operational efficiency through new processes and features
- Provided seamless transition between systems while maintaining service levels
Challenge
His Majesty's Revenue and Customs (HMRC) needed expert delivery leadership for their Fraud Prevention Platform. They required assistance in taking project innovations and applications from prototype stages to production, while establishing effective metrics and building strong stakeholder relationships.
Solution
We provided Delivery Lead expertise for two teams within the platform, guiding projects from prototype to production for business use. We developed a comprehensive framework for producing project and application metrics, enabling better visibility and decision-making. Our approach focused on forming successful relationships with stakeholders and business partners to ensure alignment and buy-in.
Results
- Successfully transitioned multiple applications from prototype to production
- Implemented a metrics framework that provided clear visibility into project performance
- Established strong stakeholder relationships that facilitated smoother delivery
- Assisted HMRC in reducing fraud across their vast online estate
- Improved team efficiency and delivery predictability
Challenge
Unilever were in the early stages of adopting an agile methodology when they hired Agile Monkey iT to assist them further in making the switch from decades of waterfall development practices to agile and scrum.
Solution
Initially the client needed help in setting up and organising a new scrum team but over time the remit expanded to roll out similar teams (moving to squad based development) across the platform. This also involved educating and changing the mindset of senior management and the organisation from separated delivery and operational team structures to combined devops teams.
Results
- Successfully transitioned from waterfall to agile methodologies
- Established multiple cross-functional scrum teams
- Reduced time-to-market for new features
- Improved collaboration between development and operations
- Enhanced product quality and customer satisfaction
Challenge
Help me find a home required a brand new website for their startup business. They needed a simple but informative site that enabled users to register their interest.
Solution
We built exactly what they needed - a clean, user-friendly website with registration functionality. We also setup email integration and manage the web hosting for them on their behalf.
Results
- Launched a fully functional website within the planned timeframe
- Implemented a user-friendly registration system
- Set up reliable email integration for lead management
- Provided ongoing hosting and maintenance support
- Enabled the startup to successfully launch their business online
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